Betta Agent
We answer some questions and answers for our agents.
Betta Users
Some questions and answers for our users
Target Savings
The beneficiary(ies) are stated individuals who are entitled to
the benefits payable on the policy in the event the policy
holder demises.
Yes, the payment frequency can be changed after a period of 6
months and the revised premium paid in full
When you make a payment/contribution to your AXA Mansard
Investments Fund, there will be a confirmation email sent to
your registered email address and your fund will reflect on your
dashboard within 24 hours. In the event that this doesn’t
happen, kindly send an email to clientservices@axamansard.com
Health Insurance
For the Corporate Health Insurance plan, access to care is
immediate. The individual plans require 2 weeks waiting period
for registrations, processing of policy documents and healthcare
cards. The waiting period starts once we have received full
payment and all required registration documents.
Depending on your current health insurance plan(family or
individual). Your new born is covered for 6 weeks and needs to
be registered before the expiration of this.
Please click on
available hospitals to
view available hospitals for your chosen plan.
To reactivate your account, please send an email to our Customer
Care team via help@bettalyfe.com requesting for reactivation.
Life savings, Money Market Fund and Equity Income Fund.
Loans
No document, no collateral! You will only need to share your BVN
details during the loan application and connect your card or
bank account to authorize us to debit your account for the
repayment.
We are humans and understand that unexpected and unforeseen
situations may occur. However, we do not reschedule payment
dates, you should take a loan only if you have the capacity to
repay it to avoid: - Late fees - Suspension of your account -
Report to national credit bureaus as required by law (CRC, First
Central
Click on the "Repay" button in the app to pay via card or bank
transfer.
Betta Driver
Betta Driver is a comprehensive platform that connects
individuals with professional drivers for various transportation
needs. Our services include ride-sharing, chauffeur services,
and more, designed to provide a safe, reliable, and convenient
transportation experience
We accept various payment methods including credit/debit cards
and digital wallets. Payment details can be managed and updated
within the app
You can contact our customer support team through the app, our
website, or by calling [Customer Support Phone Number]. We are
available 24/7 to assist with any questions or concern.
You are entitled to visit our service station once in a month
for vehicle service
Click on the "Repay" button in the app to pay via card or bank
transfer.
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Technical questions
Have some technical questions? Hit us on community page or just say hello.
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